Categorized | Marketing

Streamload Issues – Which Download Server Service Do You Use?

Posted on 28 August 2006 by SonHouse

I have been using this company called Streamload as a file server for some of my shareware applications for over 2 years.  They recently announced some changes and upgrades to the system which I thought would only make things better so I didn’t pay much attention to it until today.

I logged into my account only to discover that some basic things, like finding out how many downloads you have in a typical day, are no longer available and the file names and URL strings are too long for the space that is available.  I tried to click on the columns to resize like you would do in any other application and nothing happened.  I emailed the company thinking that I was missing something and they confirmed that the download reporting feature was not available at this time and gave some crazy way to check the URLs of my files.

Here’s the email:

“I am sorry for the ongoing issues that you are experiencing with your Streamload MediaMax account. Unfortunately the feature for reviewing downloads performed in a day is not available at this time.2. I am sorry but there is no way to resize the columns to display the complete filename. In order to see the complete file name or folder name select the folder or file then click on the Edit button. As for the URL you will need to right-click on the link then select copy shortcut with IE then paste the URL into a text editor like Notepad.Terrible, huh?  They have me cutting and pasting things into text editors to view the files that are hosted on their own servers.  I would switch in a heart beat to something else but it’s much easier said than done, as I have tons of links out there with these URLs and switching may do more damage than good.”Terrible, huh?  They have me cutting and pasting things into text editors to view the files that are hosted on their own servers.  I would switch in a heart beat to something else but it’s much easier said than done, as I have tons of links out there with these URLs and switching may do more damage than good. I’m thinking about trying another service and run the download servers parallel to each other until I can see that the change will be made smoothly, but what a pain in the arse…

Terrible, huh?  They have me cutting and pasting things into text editors to view the files that are hosted on their own servers.  I would switch in a heart beat to something else but it’s much easier said than done, as I have tons of links out there with these URLs and switching may do more damage than good. I’m thinking about trying another service and run the download servers parallel to each other until I can see that the change will be made smoothly, but what a pain in the arse…Streamload has been a pretty good company to work with until now..and I would imagine I’m not the only one with this issue.

Terrible, huh?  They have me cutting and pasting things into text editors to view the files that are hosted on their own servers.  I would switch in a heart beat to something else but it’s much easier said than done, as I have tons of links out there with these URLs and switching may do more damage than good. I’m thinking about trying another service and run the download servers parallel to each other until I can see that the change will be made smoothly, but what a pain in the arse… has been a pretty good company to work with until now..and I would imagine I’m not the only one with this issue.

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